5 Star Service from Table Art – Exploring our fantastic reviews!
Here at Table Art, we pride ourselves on providing 5 star service to all of our clients, no matter how big or small the event.
Everything we do is geared towards creating the party you’ve always dreamed of, from the office, to the warehouse, the event site itself.
Exploring the website
First, our clients take a look through our carefully designed website to find the products they love. We have hundreds of designs, including centrepieces and props, to choose from. On each page we also have a list of categories. This feature allows for easy searching to locate your desired product much easier.
Every product on our site has a wide variety of photos along with it. Therefore, our visitors are able to see what each design looks like in multiple different settings and colours.
“Table Art’s range of table centrepieces really add glam to our events. Static, dark table centres are a thing of the past. Light up table centres add sparkle to what can otherwise be a drab table” – Joe Quinlan.
Making the booking
The next step is to get in touch with the Table Art team. This is where the 5 star service really begins. The office crew are available via phone on 0845 521 1234 or email on firstname.lastname@example.org.
At this point, our clients inform us of the following things:
- Number of products required
- Date of event
- Event venue
Even if you’re not quite sure what design you want, our creative team are ready and waiting. They’re here to give you a hand in making the right choice for your theme and budget.
Once the booking has been made, you can put your feet up and we will take over. In the office, we will prepare all of the logistics to suit your needs, including arrival, set-up and derig times.
Downstairs in the warehouse, the crew begin preparations on the week of your event. It’s their job to get your products ready, ensuring they’re sparkling clean and in full working order ahead of your show. This includes wiping down the centrepieces, props and any other equipment.
Meanwhile, our trained lighting team work hard to test each of our LED lights individually to ensure there are no worries on the big night and you receive our promised 5 star service.
The next step? Packing everything into flight cases. These allow for easy storage and transportation. The cases are then packed carefully onto our long wheel base vans ready to head to the venue.
The big night
Our favourite part of any event is the big night itself! Our hard working event crew deliver everything to the venue in a timely fashion, allowing more than enough time to set up. The set up itself is done quickly and in a discrete fashion, allowing other staff in the venue to work around them.
They’ll communicate with the client during set up to ensure they are happy with everything and allow them to choose the colour of each table centre light! Once everything is set up, our crew take photos of our products in the venue, so we can send them to you after the event. We also like to use these on our website and social media platforms, if the client gives permission.
The crew then leave the venue, leaving their names and mobile numbers with the client just in case they are required later.
At the end of the event, our crew return to the venue to, once given the all clear, pack everything down. They will then return all the flight cases to the van and head back to our unit in Leamington Spa.
The next day
The final part of the process takes part on the day after your big event. The morning after the night before, all flight cases are unloaded back into our warehouse. The team remove each product, cleaning and testing them individually so they’re ready to go out again.
The very final step takes place in the office, where we take the photos from the cameras and keep them in our server storage. These are then sent to the client for their use, along with a thank you email for booking with us – the final piece in the 5 star service jigsaw.
Give it a go yourself
If you’ve got an event coming up, then book with Table Art to guarantee the 5 star service you deserve. Besides, our products are guaranteed to blow your guests away!
No event is too big or too small, we’ll work around the clock to ensure you’re over the moon with the end product.
Get in touch with our team today for expert advice and a free quote.